The Customer is NOT Always Right!
Popular business advice says, “The customer is always right.” On the surface, this seems true. But if you look deeper, you’ll see that this conventional wisdom reeks of people pleasing. And it plays off some of the deepest human insecurities, including the question,...[Anti-Marketing Tip] Saving Morons is Not Your Role. Helping Someone Who Wants to Save Himself IS.
It took me a long time to understand the saying, “Don’t cast your pearls before swine.” Jesus said that. And since I was forced to attend Catholic school as a kid for 10 years, naturally I rebelled against “all things Jesus” for a long time. It took a famous bad boy...
Lessons in New York: The Mind is a Powerful Thing
Happy Thursday! The main law of the universe is “More life to all,” which basically means “growth.” We’re always growing. We’re always creating MORE of something. The only question is, more of what? That’s where our focus and our mind comes in. My recent travels to...[Anti-Marketing Tip] Enable No One
Yesterday I got home after two weeks of back-to-back trips to San Diego, CA, and New York, NY. I’m still processing my experiences…but in the meantime, here’s an interesting scenario that popped up on one of the plane rides back home. I overheard a young woman talking...“Every Business Owner Should Read This Book!”
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